Everything you need to know about how Rewrd helps shoppers earn and businesses grow.
SECTION A: For Rewrd Businesses/Merchants
1. Introduction
Welcome to Rewrd — the smart way to grow loyalty, increase repeat sales, and keep your customers coming back. These Terms and Conditions (“Terms”) govern your use of the Rewrd Merchant Web portal (the “Service”), operated by Rewrd. These Terms apply when you register or access our platform as a business or merchant. By accessing the Rewrd Merchant Web App, you agree to these Terms and to our Privacy Policy.
2. Eligibility and Account
- Be a registered business or authorized representative.
- Be a business owner, not below the age of 18.
- Provide accurate business and contact details.
- Be responsible for maintaining account confidentiality.
- Be using the platform within its permitted jurisdiction.
3. Billing & Subscription
- Authorize us to process your payment via a secure third-party provider.
- Agree to being debited as may be initiated by you via the third-party provider. Failure to pay may result in suspension or termination of services.
4. Business Use Only
- Creating and managing customized loyalty rewards and campaigns.
- Viewing and analyzing member activities and interactions on your program.
- Communicating with members via email campaigns.
- Use the platform for illegal promotions.
- Misuse customer data or export it without consent.
- Tamper with Rewrd system integrity or security.
5. Data Protection and Compliance (NDPA)
- Handle customer data in compliance with the Nigeria Data Protection Act (NDPA), 2023.
- Collect only necessary personal data from members as may be required by Rewrd
- Use data solely for rewards and engagement purposes
- Respect member rights including data access, correction, and deletion
6. Intellectual Property
- Platform software, analytics tools, and business interfaces.
- Logos, trademarks, and proprietary content.
7. Restriction and Termination
- You violate these Terms.
- You misuse or breach member data rights.
- You do not complete the required level of KYB, necessary to use your loyalty program.
8. Liability and Indemnity
- Rewrd is not liable for loss of business or revenue.
- We are not responsible for third-party platform failures.
- Breaches of NDPA or misuse of customer data.
- Illegal or misleading advertising practices.
9. Changes to These Terms
- Platform updates.
- Regulatory changes in line with NDPA standards.
- Feature additions
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of courts located in Nigeria.
11. Contact Us
For any further enquiries about our Terms & Conditions, please contact us via email: [email protected]
SECTION B: For Rewrd Customers/Members
1. Introduction
- These Terms, and
- Our Privacy Policy.
2. Eligibility
- Be at least 18 years old to sign up as a member on Rewrd.
- Provide accurate and truthful personal details (e.g., name, email, birthday, phone number).
- Be a resident of Nigeria or using the platform within its permitted jurisdiction.
3. Using Rewrd
- Join waitlists for upcoming offers.
- Sign Up to receive Loyalty rewards.
- Join as many businesses as may appeal to you, on the Rewrd platform.
- View your points, businesses you’ve joined, and recent transactions
- Create multiple or fake accounts.
- Use another person’s identity.
- Abuse or exploit the rewards system.
4. Rewards and Validity
- Issued and managed by participating business.
- Sign Up to receive Loyalty rewards.
- Non-transferable and may require in-person verification.
5. Data Privacy and NDPA Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent at any time.
- Request details of how your data is processed.
6. Account Management and Termination
- Delete your account at any time.
- Request full data deletion by contacting our support team.
- You violate these Terms.
- There is suspected fraud or abuse.
7. Limitation of Liability
- Rewrd is not responsible for unfulfilled merchant offers.
- We are not liable for lost data, failed transactions, or indirect damages.
8. Intellectual Property
- Copy or reuse Rewrd branding, logos, or platform code.
- Misrepresent affiliation with Rewrd.
9. Changes to Terms
- Platform updates.
- Regulatory changes in line with NDPA standards.
- Feature additions.
10. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria and the Nigeria Data Protection Act (NDPA). Any legal dispute shall be resolved in the courts of Law.
11. Contact Us
For any further enquiries about our Terms & Conditions, please contact us via email: [email protected]